Policyholder Assistance

HSB Customer Solutions
Phone:   1-800-HSB-1866 (1-800-472-1866)
Hours:   8:00 a.m. to 8:00 p.m. EST, Monday through Friday
Email:  Customer_Solution_Center@HSB.com

For jurisdictional inspection service
HSB Inspection Hotline:  1-800-333-4677

For claim service
HSB Claim Hotline:   1-888-472-5677